Are the Homelife aftercare packages available on all stairlifts?

Yes, our aftercare and maintenance packages are available on all types of Homelife stairlifts, including: Straight stairlifts, Curved stairlifts, and Outdoor stairlifts.

How do I know if my stairlift is covered under warranty?

All Homelife stairlifts come with a 12-month warranty as standard. We can provide advice on any cover you currently have and the aftercare and maintenance plans available to you. Contact us at 0808 175 4410.

How do I know which aftercare and maintenance plan is right for me?

Our aftercare packages are designed to offer peace of mind and a range of options. Our gold plan offers fully comprehensive cover should any problems arise with your home stairlift. If you'd like a more cost-effective option, you can choose our bronze plan and benefit from an annual inspection with priority call-out in the unlikely event of a breakdown. When you contact us, our dedicated aftercare team will be on hand to talk through all the options available to help you find the cover that best meets your needs.

What happens if my stairlift breaks down?

Homelife stairlifts are designed to be very reliable. However, should you have any problems, you can get in touch with us and our network of engineers can visit you and solve the issue quickly. With our warranty cover, you can benefit from priority call-out with no call-out fee.

How quickly will I be visited if I need a callout?

It is very rare to experience faults as our stairlifts are designed with reliability in mind to keep you moving around your home. In the unlikely event that you would need an emergency callout; we would typically attend within 24 hours. If you require a callout for non-emergency situations, such as an annual inspection, our team can arrange for an engineer to visit at a time that suits you.

Stairlift Aftercare & Maintenance Services from Homelife

Choose from our range of stairlift maintenances plans with warranty cover of up to 5 years.

Annual stairlift service

Priority call-out available

Highly trained service technicians

A range of aftercare plans to suit your budget

Smiling elderly woman seated on a SmoothGlide™ stairlift installed on carpeted stairs.

Why Choose the Homelife Stairlifts Aftercare Packages?

Every Homelife stairlift comes with a 12-month warranty as standard. The Homelife aftercare packages offer extended protection and a range of benefits to keep your stairlift in top shape.

Our stairlifts are robustly designed to keep you moving around your home for years to come. However, as with any machinery with working parts, regular servicing and routine maintenance is required.

A Homelife Stairlift aftercare package offers annual services to make sure your stairlift is in full working order. If you do require maintenance work on your stairlift, you’ll benefit from priority call-out with all labour included.

Choose a Stairlift Aftercare Plan to Suit You

We offer a range of aftercare options so you can find a plan that suits your needs. Whether you’re looking for an annual service and priority call-out, or more comprehensive cover, we’ve got you covered.

Benefit

Bronze

Silver

Gold

Priority call-out

Annual service inspection

All labour included (Normal wear or failure)

No call-out fee (Normal wear or failure)

All parts included(Normal wear or failure)

Comprehensive parts and labour cover(Inc. misuse, user error, negligence, fire and water damage)

Fully comprehensive

What is the Cost of a Stairlift Aftercare Package?

With a range of aftercare and maintenance packages from 1 to 5 years, we offer plans to suit any budget when it comes to protecting your stairlift. Here, you can find a range of stairlift aftercare costs. All packages are available with monthly payment plans over a period of 12 months.

If you’re unsure about the best plan for you, our aftercare advisors can discuss the options available and answer any questions you may have.

Period of Cover

Bronze

Silver

Gold

1 Year – Total plan cost

£329
‍£27.42 p/m

£439
‍£36.58 p/m

£549
‍£45.75 p/m

2 Year – Total plan cost

£499
‍£41.58 p/m

£599
‍£49.92 p/m

£879
‍£73.25 p/m

3 Year – Total plan cost

£709
‍£59.08 p/m

£769
‍£49.92 p/m

£1199
‍£99.92 p/m

4 Year – Total plan cost

£819
‍£68.25 p/m

£989
‍£82.42 p/m

£1429
‍£119.08 p/m

What are the Benefits of Homelife Stairlift Maintenance Services?

Homelife aftercare packages offer a range of benefits to help you make the most of your new home stairlift.

When choosing one of our aftercare packages, you can benefit from:

Continued Peace of Mind

To ensure you achieve the continued benefits of a Homelife stairlift, you’ll want to have the peace of mind that your stairlift can deliver continued support.

All Homelife stairlifts come with a 12-month warranty as standard. Our extended warranty options offer continued peace of mind with cover for up to 5 years.

Regular Stairlift Maintenance

All Homelife aftercare packages come with an annual service inspection as standard.

Our service technicians will visit you to ensure your stairlift stays in the best condition to keep you moving around your home safely and easily.

Priority Attention

On top of your annual service, our aftercare packages will give you priority attention throughout the year. This means that, in the unlikely event of a breakdown, a member of our dedicated team will be on hand to deal with any queries.

With our comprehensive gold cover, you can cover the cost of all callouts, parts, and labour, with nothing more to pay.

A Trustworthy Stairlift Service

We employ highly trained service technicians who are dedicated to servicing and maintaining our customers’ stairlifts.

When you choose Homelife, you can be confident that you’ll have an expert on your side.